Last Updated: 22 October 2023

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1. Introduction

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Turpal Technologies FZCO ("Turpal", "we", "our", or "us") built the Turpal app as a Commercial app. We're dedicated to safeguarding and respecting your privacy. This policy details our practices regarding the collection, use, and sharing of your personal information. By using our Service, you agree to the collection and use of information in line with this policy.

 

2. Definitions

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The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Turpal unless otherwise defined in this Privacy Policy.

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3. Data Collection and Use

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Personal Data: We may ask you to provide us with certain personally identifiable information for an improved user experience. This could include, but isn't limited to, your name, phone number, and location.

Usage Data: In the event of an error in the app, we collect data and information from your device, termed as Log Data. This could encompass details like your device's IP address, device name, operating system version, app configuration during usage, time, and date stamps, and other statistics.

Third-Party Data: Our app incorporates third-party services, such as Google Play Services, that may collect data about you.

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4. Cookies

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Our Service might use "cookies" indirectly via third-party integrations. Cookies are files stored on your device that track user interactions and remember user preferences. Users have the option to accept, reject, or be notified when a cookie is being sent to their device.

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5. Legal Basis for Data Processing

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We process your data based on:

• Your explicit consent;

• The necessity for our contract's performance;

• Compliance with our legal obligations; and

• Legitimate business interests.

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6. Service Providers

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We engage with third parties:

• To enable certain features;

• To provide and support our Service;

• For analytical purposes to understand user interaction.

These third parties have access to your personal data but are obligated not to disclose or use it for any other purposes.

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7. Data Security

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We value your trust in providing us your personal information. We adopt industry-standard measures to protect it, but remember that no method of online transmission or electronic storage is 100% secure.

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8. Data Retention

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We hold on to your personal data only for as long as necessary as outlined in this Privacy Policy.

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9. Data Rights

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Under GDPR, you possess the right to:

• Access, correct, or delete your personal data;

• Object to our data processing;

• Data portability; and

• Withdraw your consent.

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10. Links to Other Sites

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This Service may contain links to other sites. Clicking on a third-party link navigates you to that site. We recommend you review their Privacy Policies as we don't control them.

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11. Children's Privacy

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Our Service isn't aimed at those under 13. We don't knowingly amass data from children under 13. If a parent/guardian becomes aware of this, please contact us.

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12. Changes to This Privacy Policy

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We may occasionally amend this policy. Please review this page regularly to stay updated.

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13. Contact & Data Protection Officer

 

For inquiries, GDPR-related queries, or concerns regarding this Privacy Policy, contact our Data Protection Officer at info@turpal.com .